Benefits advice and Universal Credit

The organisations listed on this page offer free, impartial and confidential help and advice for Universal Credit and other benefits including PIP (Personal Independence Payments).

The organisations below offer benefit checks and advice on eligibility, help with making a claim, and specialist support for mandatory reconsiderations and appeals.

You can also use the benefits calculator to get an idea of what you might be entitled to.

DWP

You can find information about all benefits and welfare payments from the DWP.   

Phone

0800 328 5644 - Universal Credit   

  

0800 169 0190 - Jobcentre enquiry line - for legacy benefits   

  

Welfare Rights Unit

Face to face, telephone and email advice and support on welfare benefits, help to complete claim forms and guidance and support for appeals.   

Phone

0113 376 0452

Email

Welfare.Rights@leeds.gov.uk   

  

Find out more about the support available from the Welfare rights team.   

Age UK Leeds

Telephone and digital advice for people over the state pension age including benefit checks and help to make a claim.

Phone

0113 389 3000   

0113 389 3004   

  

Email

info@ageukleeds.org.uk   

  

Get advice and support from Age UK Leeds online.   

Find more information on benefit entitlements from the national charity AGE UK.   

Better Leeds Communities

Face to face, telephone, outreach drop-in sessions providing advice relating to benefits and other money problems. Available to those who care for a child under the age of 16 and those who are expecting a child. (Contact Better Leeds Communities for full eligibility).  

Phone

0113 275 4142   

  

Email

info@betterleeds.org.uk   

  

Find more advice from Better Leeds online.   

Citizens Advice Leeds

Telephone and digital advice for benefits including benefit checks, help to make a claim and appeals. Citizens Advice Leeds also operate the 'Help To Claim Service' for Universal Credit.   

Phone

0808 278 7878   

  

Help to claim (Universal Credit only):

0800 144 8444   

  

Benefits - Citizens Advice Leeds.   

Universal Credit - Citizens Advice Leeds.   

Chapeltown Citizens Advice

Telephone and digital advice for benefits including benefit checks, help to make a claim and appeals.   

Phone

0808 278 7878   

  

Contact Citizens Advice Chapeltown.   

Gipsil Advice Services

Face to face, telephone and digital help and advice, including appeals and casework support, in respect of welfare benefits and housing issues for people in receipt of support through Engage Leeds and for young people supported by Our Way Leeds. (Contact Gipsil for full details and eligibility.)

Phone

0113 380 7615   

  

Find out more about GIPSIL and their support online.   

Scope

Telephone and digital help and advice for disabled people on benefits related issues and other money problems.   

Phone

0800 800 3333   

  

Textphone dial

18001 then 0808 800 3333

Email

helpline@scope.org.uk   

  

Get further advice and support from Scope online.