Proposal to implement a fee for arranging and supporting non-residential care and support services for people who are full cost clients (self-funders).
Our current provision
At present, we do not charge an administration fee for arranging and supporting non-residential care and support services for people who do not qualify for means tested assistance (financial assistance from the council to help a person pay for their services, which they may qualify for, based on their financial circumstances).
Why we are proposing to introduce fees
Until now, we have arranged services to meet people’s needs regardless of whether or not they qualify for means tested assistance. The council has made no charge for administering the payment and collection of money for these services for anybody.
The council is continuing to face significant financial challenges and charging an administration fee for full cost clients is one option we are now considering.
What our proposal involves
The implementation of an administration fee to cover the costs of issuing bills to people for their services and processing payments to providers of services.
When would any changes be made
If we decide to go ahead with the proposal, a date would be agreed for a fee to commence. The fee would not be backdated.
Have your say
Find out more and share your views on the proposal online.
Complete the surveyExternal link
You can complete the survey on behalf of someone else, but you should only submit 1 per person.
This survey should take about 10 minutes and the last day you can respond is Friday 15 November 2024.
Contact us
Get in touch if you:
- have any questions on the proposal
- have any problems completing the online form
- need a paper copy of the survey
Email
Phone
