Report a property causing damage to your home

How to report damage or pest infestations caused to your home by a property next door.

Private tenants – you must discuss these problems with your landlord before reporting them to us.

You can use our online form if you:

  • have a pest infestation in your private rented property, or live next door to a property which is causing a pest infestation and damage to your home
  • live next to a property which is causing damage to your home, for example broken guttering causing water to leak into your home

If you are a council tenant, please report problems to your local housing office or community hub.

How to report a property causing damage

Report properties causing damage or a pest infestation to your property online. You will need give us:

  • your address and contact details
  • details of the problem you are having
  • the location of the property causing the problem

You can also attach a picture of the problem (if you have one) using the online form.

Report a neighbouring property causing damage to your home