The reasons we use your data
- assessment of customer housing situation
- equality monitoring
- financial transactions
- housing benefits or Universal Credit
- prevention and detection of crime, including fraud
- mutual exchanges
- processing of grant applications for adaptations
- property alterations (permissions)
- regulatory, licensing and enforcement functions
- research including consultations
- service delivery
- service improvement and planning
- statutory requirements. For example, reporting to Government
- tenant engagement
Why we are allowed to use your data
Legal obligation or public task under various UK laws including but not limited to:
- consent – consultations
- The Equality Act 2010
- The Housing Acts 1985, 1988, 1996, 2002, 2004
- Housing Grants, Construction and Regeneration Act 1996
- Landlord and Tenant Act 1987
- Localism Act 2011
- necessary for the performance of a contract (tenancy agreement)
- necessary for the performance of a public task
Who we can share your data with
- Belle Isle Tenant Management Organisation
- contracted suppliers
- contractors providing housing services and repairs
- government departments (for example HM Revenue and Customs and Department for Work and Pensions)
- mutual exchange (Registered providers or other local authorities)
- other council departments (for example Welfare and Benefits)
- property alterations (council services, such as Planning and Highways teams)
- other local authorities
- police
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 18 September 2020.