Phone: 0113 222 4412
(Monday to Friday, 9am to 5pm, except Wednesdays, 10am to 5pm)
You will need your asylum decision letter from the Home Office and your Biometric Residents Permit (BRP) to:
- get help with finding somewhere to live
- get financial support
- open a bank account
- look for work
-
find a school place for children
Contact the Home Office if you have not received your BRP.
If you have received a positive decision on your asylum claim, you will have 28 days until you:
- stop getting any cash allowance
- have to move house
Your current housing provider MEARS will send you a letter giving you notice to leave your current property.
Someone from MEARS will contact you and guide you through the next steps.
If you haven’t heard from MEARS you can still get help with the next steps from refugee charities in Leeds:
- get help from refugee Education Training Advice Service (RETAS)
- contact Housing Options
Get help with finding somewhere to live
It is important for you to get in touch with Leeds Housing Options about finding somewhere to live. Speak to one of our housing advisors and tell them you have just got your refugee status and will be made homeless.
The sooner you get in touch with us, the quicker we can help you
Email: housing.options@leeds.gov.uk
If you're worried about being made homeless
You can get advice about your housing rights. Speak to someone from Shelter who can help with what to do.
You can also get help from Leeds Citizens Advice.
Get financial support
Once you get your refugee status, any support with money will stop 28 days after the decision.
Apply for benefits to help with money
You may be able to get help with money by applying for benefits and support to help you find work.
Contact Citizens Advice to find out what benefits you may get.
Get support with finding the right benefits by contacting RETAS in Leeds .
Help with paying for a home
You may be able to get help with getting money together for rent or essential items like a cooker or fridge. This is called a refugee integration loan.
The amount you can get will depend on your situation and how much money is available. Apply for an integration loan on GOV.UK.
If you need help with the application, contact Citizens Advice.
Open a bank account
It is important to open a bank account as soon as you have your refugee status. This is to keep your money safe and receive any payments, including your wage from a job or benefits.
To open a bank account, you will need to prove your:
- identity
- immigration status
- address
Many banks offer free accounts which means you don’t need to pay to have an account with them. Ask to open a 'basic bank account'.
Find more information about basic bank accounts on Money Saving Experts.
If you cannot open an account with a bank
If you have problems with opening a basic bank account, you can open a Credit Union account instead. These are an alternative to banks.
Look for work
Now that you have permission to work in the UK, there are many ways to search for jobs if you are ready to look for work.
Online
You can search for jobs using GOV.UK online.
Speak to someone
Get help with looking for work from:
You can speak to your local Jobcentre Plus who can help with looking for a job. Contact the Jobcentre Plus on 0800 055 6688 (Monday to Friday, 8am to 6pm).
Your skills and education
If you were a professional in your country or had specialist skills and education, you could have these recognised in the UK.
Find out how to improve your skills to help you find a job by:
- getting more training and employment help with STEP from Refugee Council
- getting your skills and qualifications recognised through the New Roots project
- developing your skills to find work and be part of the local community through the Connecting Opportunities project
There are many organisations where you can learn to speak English. Some classes are free and others may cost.
Find English classes near you with Learning English.
Find a school or childcare
If you have children they must go to school from the age of 5 and most children in the UK start school at 4 years old. You will need to find a school near your new home that has school places.
Childcare
If you need help with looking after your children because you’re working, you can find help with this. Find more information on childcare on the Family Information Hub.
If you want help with your new life in Leeds
You can contact organisations who can offer support and advice to help you settle in your new life in Leeds.