View opening hours, contact details and access information for Otley community hub.
Visit us
Parking
Free car park and street parking available. Street parking is limited to two hours.
Opening hours
one stop opening times
| Monday | 9am to 5pm |
| Tuesday | 10am to 5pm |
| Wednesday | 9am to 7pm |
| Thursday | 9am to 5pm |
| Friday | 9am to 5pm |
Saturday
| 10am to 4pm |
Sunday
| Closed |
You can get support in person from customer services Mondays and Fridays until 5pm.
Customer services
We can help you with:
Dropping off forms
You can drop off completed forms and proof of ID to apply for:
- Housing Benefit
- Council Tax Support
- a council home
- a parking permit
- a blue badge
- an entertainment licence
- planning permission
Requesting a housing repair
Council tenants can report housing repairs in person. You can also report a repair online.
Applying for a temporary parking permit
You can apply for a temporary parking permit in person.
Buying a RADAR key
You can buy a RADAR key from our community hubs. RADAR keys allow disabled people to access toilets fitted with National Key Scheme locks.
Reporting antisocial behaviour
You can report antisocial behaviour in person.
Using our computers
Cleaning materials are available to clean the keyboard and mouse between uses.
You can use our computers when you visit, or you can contact us to book session before your visit. You can book up to 2 hours per day.
You can use our self service computers to:
- report a missed bin collection
- check your bin day
- find out where to take your waste and recycling
- report fly tipping
- report offensive graffiti
- apply for, renew or change your details for a Blue Badge
- report lost, stolen or misused Blue Badges
Our printers require coins to pay. If possible, please bring the correct change.
Keep up to date with planned activities and events on the
Otley community hub Facebook page External link.
Facilities
- baby change facility
- disabled access toilet
- public toilets
- free WiFi
- free computer access with MS Office and internet
Access information
Bus stop
Otley Bus Station is 100m from the main entrance across the road from the Post Office.
Disabled parking
There are four parking spaces for blue badge holders on the street outside the main entrance. There is also a free public car park located 50m to the left of the main entrance.
Entrances
The main entrance is fully wheelchair accessible with automatic doors via a touch button.
Induction loops
There is an Induction loop, Interpreting service and British Sign Language service available.
Support dogs
All support dogs are welcome.
