If your bin is damaged, has gone missing or you need more bin space, you can request a new bin online.
You will need to pay the applicable admin charge towards your new bin, but the bin itself is free.
We will tell you how much your bins will cost when you contact us. All bin types will need to be paid for.
| Bin type | Admin charge |
|---|---|
| Black general waste bins (standard) | £23.30 |
| Black general waste bins (small) | £19.47 |
| Black hand bins for bag collections only | £14.60 |
| Brown bins* | £23.30 |
| Green recycling bin | Free |
*Brown bins are limited to one per household. Not all households in Leeds are eligible for a brown bin. If your household is not eligible we will let you know.
Some people who get housing benefit or universal credit can get free replacement bins. To find out if you qualify, call us on 0113 222 4406. Have your benefits number ready.
If your bin has been lost or stolen you will need to order a new bin and pay the applicable admin charge.
If you saw your bin fall into our wagon, contact us by email at bin.deliveries@leeds.gov.uk.
You will need to tell us:
If your black or green bin is due to be emptied before your new bin arrives you can put up to four bags out instead. Keep the bags on your property and put them out by 6:30am on bin day.
If your brown bin is due to be emptied before your new bin arrives you can take your garden waste to a household waste recycling centre free of charge. You cannot put bags of garden waste out for collection.
If your bin is damaged or has been vandalised, you will need to order a replacement online. There is an admin fee for black and brown bins. Green bin replacements are free.
If your black or brown bin was damaged during a collection, contact us by email at bin.deliveries@leeds.gov.uk.
You will need to tell us:
We will investigate and if we are at fault, we will order a new bin for you.
We will collect your damaged bin when we bring your new one. You will need to leave it somewhere on your property that is easy for us to find and access.
You can keeping filling your damaged bin until your new one arrives. We will remove the damaged bin even if it is full.
Make sure there are no personal items in the bin, for example parcel deliveries.
If you moved into a new build or a private rented property you should have a full set of bins. If not, speak to your developer or landlord before placing an order with us. They may need to contact us at bin.deliveries@leeds.gov.uk.
If you moved into a property that isn't a new build, it is your responsibility to replace any damaged or missing bins and pay the applicable admin charge.
If you moved in to a council property in the past 28 days, contact your housing officer to request bins.
If you need more bin space, you can request another bin online. The online form will ask questions to help us decide whether you qualify for an extra bin. This includes the number of people in your house, and whether you have additional needs that mean you produce more waste.
Black bins are limited to two per qualifying household.
If you often have too much waste for your black bin, you might be able to recycle more of it.
Find out what you can put in your green bin and what you can take to a recycling bank.
Households who are committed to recycling more may be able to order a second green bin for free, without having to pay an admin charge. To request an additional green bin, email bin.deliveries@leeds.gov.uk with your name and address.
When deciding whether to give you an extra green bin, we will consider your need and household size, and your commitment to recycle more.
Brown bins are limited to one per household. If you have too much garden waste for your bin, you could try home composting. Compost is excellent for your garden or house plants, and helps the environment too.
Alternatively, you can take additional garden waste to a Household Waste Recycling Centre free of charge.
If you aren't on a brown bin route, you can book a one off garden waste collection.
If you are eligible for a new bin, we aim to deliver it within 2 weeks.
Order bins for homes you have recently built through our bin request for new build properties form.
Delivery of bins can take up to 6 weeks.
It is your responsibility to ensure there is a full set of bins for your property(s) and the tenants know how to use and present them.
Email bin.deliveries@leeds.gov.uk to order new or replacement bins.
We will let builders, developers, landlords and letting agents know how much the bins will cost when you contact us.
If you have a bin that you do not use, you can ask us to take it away. To do this, use our remove a bin form.
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