Accessibility statement for school admissions parent portal

The Parent Portal is run by Synergy on behalf of Leeds City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels, and fonts
use this website on most modern browsers and devices
navigate most of the website using only a keyboard
navigate most of the website using a screen reader
navigate most of the website using speech recognition software
zoom in up to 200% without the text spilling off the screen

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

the search box for schools is not fully keyboard accessible
navigating between pages sometimes does not reset keyboard focus
some tables have empty headers
general mark-up errors that may affect assistive technology users

Feedback and contact information

If you need information on this website in a different format email education.admissions@leeds.gov.uk and tell us:

the web address (URL) of the content
your name and email address
the format you need, for example, audio CD, braille, BSL or large print

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we're not meeting the accessibility requirements, email education.admissions@leeds.gov.uk.

Enforcement procedure

If you contact us with a complaint and you're not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations')

Technical information about this website's accessibility

Synergy and Leeds City Council are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Not keyboard accessible

The school search box is not keyboard accessible due to users being unable to tab into the search results box. There is an alternative available through advanced search. This fails WCAG criteria 2.1.1 Keyboard.

Logical focus order

The focus order when navigating between some pages does not reset to the top of the new content. This fails WCAG criteria 2.4.3 Focus order.

Empty table headers

Tables that have edit functionality have no table header to explain the purpose of that column. This fails WCAG criteria 1.3.1 Info and Relationships.

Parsing errors

General mark-up errors across the site. This fails WCAG criteria 4.1.1 Parsing.

Elements must only use allowed ARIA attributes

Icons used for progress through the form are using ARIA attributes not valid for spans/divs. This fails WCAG criteria 4.1.2 Name, Role, Value.

Interactive controls

Nested interactive controls are not announced by screen readers. Accordions have roles set as buttons with information within them which is not valid mark-up. This fails WCAG criteria 4.1.2 Name, Role, Value.

Input purpose

Autocomplete attribute of the email address is set to 'current-password' and is incorrect mark-up. This fails WCAG Criteria 1.3.5 Identify input purpose.

Form hints

Invalid form entry form hints are not linked to their respective inputs on the create account page so will not be read out to screen reader users. This fails WCAG Criteria 3.3.2 Labels and instructions.

What we're doing to improve accessibility

11 July 2024 - Our supplier Synergy is due to complete further upgrades focussed around accessibility complaince in November. At which time a new audit and statement will be produced.

Disproportionate burden

Not applicable.

Content that's not within the scope of the accessibility regulations